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Information Technology Field Engineer

Company: Epic Placements
Location: Denver
Posted on: February 25, 2021

Job Description:

We are currently seeking a Field Support Engineer to provide onsite support to one of our key clients. We are looking for someone with an IT consulting background or history of field support experience. This role requires high energy, a strong in-person presence and the ability to provide daily support to medical professionals working within a healthcare environment. This position will require a valid driver's license for the Field Support Engineer to commute between client locations.Location: Mix of REMOTE and on-siteTerms: Direct HireCompensation: $60-65,000/yearThe Basics* Total Years of Technical Experience:--3+* Position Specific Experience:--3+* Mentorship/Leads by Example Experience:--1+* Project/ Client Engagement/ Customer Facing Experience:--3+Technical Aptitude* Ability to provide advanced end user support in an enterprise environment * Ability to support Windows & Mac Operating Systems * Advanced troubleshooting support of the Microsoft Office Suite* Intermediate understanding of Active Directory (WINS, DNS, GPO)* Intermediate support of MS terminal services, Citrix, VMware* Advanced ability to troubleshoot remote access issues* Basic knowledge of Firewall/Router/Switch/WAP (Configuration, maintenance & troubleshooting)Human Aptitude* Customer Service: Advanced* Presentation Communication: Basic* Analytical/Problem Solving: Intermediate* Influence/Forward Thinking:--Intermediate* Executive Level Presence:--IntermediateEducation & Certifications* Bachelor's degree or equivalent experience* Candidate must have one of the following or be willing to obtail within 6 months of employment:--MCITP, MCDST, MOUS, ITIL, VCA, CCA

Keywords: Epic Placements, Denver , Information Technology Field Engineer, Engineering , Denver, Colorado

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