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Engineer III - Federal - Denver, Colorado

Company: Lumen
Location: Denver
Posted on: January 15, 2021

Job Description:

About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen's network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Facebook: /lumentechnologies, and YouTube: /lumentechnologies. The Role Individual will perform NOC technical support functions in the GSD NOC on U.S. Government owned networks. The position is for the Mids shift. Work location is Denver, CO. Position requires an active Government security clearance or ability to obtain a clearance. This position is for the Mids shift (9:30 pm - 7:30 am) The Main Responsibilities Provides Tier III technical guidance, training and support to NOC technicians and Program Office Technical management and support for long-haul Layer 1 network with 10G/40G/100G wavelength services, as well as Sonet services and a dedicated Ethernet network based on G.8032 rings --- Assist NOC technicians with higher tear technical support to address routine and complex faults relating to hardware and software--- Assists with network optimization activities to provide for network efficiencies--- Conduct post-mortem analysis, recommend process modifications and enhancements--- Participate in contingency planning efforts to safeguard traffic through alt-routing measures, or deploying and configuring temporary network equipment--- Perform network and circuit audits--- Vendor management - analysis of complex troubles and outages and recommended fix actions, vendor case review, equipment failure tracking and trending, recommend vendor EMS feature enhancements, vendor road map planning review--- Conduct and schedule software upgrades, network back-ups, node restorations, circuit provisioning and network augmentations--- Manage DCN network and provide technical guidance on EMS platforms--- Test & Acceptance management of new network equipment - ensuring new equipment install and EDP design are accurate and tested before final release into production--- Assist with circuit testing and fault isolation for new service turn-ups--- Identify and help arrange content-specific training from vendors--- Analyze and assess new project requirements and develop/implement processes and procedures in support of requirements--- Collaborates closely with customer Program Offices and Management, prepare technical briefings as required What We Look For in a Candidate Minimum of 8+ years' experience with four-fiber BLSR and UPSR architecture for long-haul DWDM networks that include OSC, EDFA & Raman amplification--- Preferred in-depth experience with Infinera DTN-X & DNA, Ciena 5410/5430, 6500, 5160, ESLM--- Extensive OTN knowledge and directly applicable experience--- Experience with SNC circuits--- DCN with sub-netting experience--- Strong familiarity with G.8032 Ethernet ring architecture and fundamentals, Ethernet services (E-Line, E-LAN, E-Tree)--- Demonstrated experience managing 10G LAN/WAN, 40G, 100G and alien wavelength circuits--- Ability to perform test set configuration--- Extensive experience with various vendor platforms for optical networks - Ciena and Infinera--- Demonstrated ability to perform project planning and implementation, develop technical documentation and procedures--- Prior experience in a Lead or Supervisory role in a NOC setting--- Strong experience in technical training, developing technical training documentation, technical needs assessment, performing hands-on training--- Must be flexible and willing to support off-shift schedule and weekend work as required--- Ability to relate technical issues to management and Gov't personnel--- Previous experience with Gov't networks and customer interface--- Manage multiple issues simultaneously through effective prioritization--- High stress environment, collaborate very closely with peers, strong communication skills--- Current security clearance (TS/SCI) or be clearableRequisition #: 236613EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Keywords: Lumen, Denver , Engineer III - Federal - Denver, Colorado, Engineering , Denver, Colorado

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