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Education Case Manager

Company: Urban Peak Denver
Location: Denver
Posted on: June 25, 2022

Job Description:

JOB ANNOUNCEMENT*COVID-19 Vaccination Bonus*Job Title:Education Case ManagerJob Number:22 - 171Location:Denver, CODepartment:70- Education and EmploymentReports to:Education Coordinator Supervises:NoneFLSA Status: Non-Exempt ExemptCOMPANY OVERVIEW Founded in 1988, Urban Peak is the only non-profit organization in Denver that provides a full convergence of services for youth ages 15 through 24 experiencing homelessness or at imminent risk of becoming homeless. Our goal is to meet youth where they are and to provide them with the assistance and support they need to become self-sufficient or obtain the necessary services they need to exit a life on the streets. Urban Peak provides numerous programs and services that are founded on the principles of trauma-informed care and Positive Youth Development to assist youth in reaching their potential and living a successful life off of the streets. Services include street outreach, a 40-bed shelter for youth ages 15 through 20, a daytime drop-in center, supportive housing, education and employment services, case management, life skills courses, behavioral health evaluations, meals and more.The youth served at the shelter come from a variety of backgrounds, and we strive to be a safe community for all youth, regardless of race, ethnicity, national origin, religion, class, educational background, sexual orientation, gender identity, or ability status.JOB SUMMARY Under the supervision of the Education Coordinator, the Education Case Manager will be responsible for supporting all aspects of education programming throughout Urban Peak. The Education Case Manager will also but responsible for providing ongoing support in collaboration with Program Case Management to ensure ongoing education needs are met. This includes but is not limited to: GED subject test preparation and tutoring, high school re-enrollment support, post-secondary assistance and support, additional tutoring and homework support, being the direct contact with education community partners, and providing classroom support during designated classroom times. The Education Case Manager will also attend classroom hours, assist in supervising full-time volunteers, collaborate with classroom volunteers/tutors, and work closely with external educational partners such Colorado Youth for a Change, Educational Opportunity Center and Denver Test Prep.Additionally, the Education Case Manager will collaborate with the Education Coordinator in all other aspects of programming, assist in program facilitation in a manner that accommodates youth and staff safety, coordinate with other Urban Peak staff on youth service plans and goals, collect and input client documentation and service data, and work on other duties as assigned and needed/assigned.QUALIFICATIONS An associate's degree in psychology, education, counseling or a related field and a minimum of one (1) years of experience or one (1) year of experience at Urban Peak; or an equivalent combination of education and experience; teacher certification preferred.Lived experience reflective of the youth we serve encouraged but not required.Experience working in the field of education (ie. Public school, charter school, etc.) is preferred Experience in providing trauma informed care or willingness to adapt this approach is requiredPlanning and organizational skills; excellent communication skills, presentation skills, and the ability to be a good listenerMust be computer proficient and possess experience of Microsoft Office Suite (e.g. Outlook, Word, Excel, and PowerPoint)Ability to coach math (algebra & geometry), science, social studies, and reading/writing skillsComfort/interest assisting youth and referring to other departments and community organizations for support in dealing with a wide range of difficult life issuesAbility to dependably maintain a classroom schedule that accommodates the needs of Urban Peak youthConsistently exercise discretion and independent judgment in the performance of duties; good problem- solving skills; able to handle multiple tasks, assess, and change priorities based upon agency/youth needsMust be insurable as a driver on Urban Peak's auto liability policy to transport youth using an Urban Peak vehicle and an approved personal vehicleAbility to use second language in written and verbal communication desired (Spanish, X, ASL)Must pass both federal and state background checksMust pass pre-employment TB screeningWORK SCHEDULE This full-time position, regular schedule to potentially be Mondays-Fridays 9 a.m.-5 p.m., may include day, evening, and weekend hours in an assigned schedule, as well as mandatory coverage for some milieu and holiday shifts. Requires some flexibility to attend meetings and cover shifts as needed.JOB DUTIES The job duties of this position are performed personally, in cooperation with your supervisor, and/or in coordination with other staff. Additional work functions and duties may be assigned.GED, High School, & Post-Secondary SupportProvide support in all aspects of GED preparation, secondary, and post-secondary pursuitsAttend Education classroom hours and all functions of the classroom spaceConduct assessment tests and strategize GED preparation planning with studentsConduct presentations and classroom activities for GED students, tutor students in GED subjectsHelp support secondary students in the classroom with homework, scheduling, school services, etc.Work with the Education Coordinator in maintaining connections with local Post-Secondary institutionsAssist with youth accessing and submitting required post-secondary admission and financial aid documents, and ways to help youth effectively enter and succeed in post-secondary institutions.Work in collaboration with on-site classroom and Urban Peak in all aspects of program deliveryAssist in coordinating classroom volunteers and tutors helping with programAdministrative DutiesHelp maintain external education partnerships (such as EOC and CYC)Assist full-time volunteer and classroom volunteersData collection, data input, and evaluation of all education related activities.Keep the Education Coordinator informed of problems, concerns, needs, trends, or unusual circumstances in a timely mannerDirect ServiceBuild relationships with youth by providing personal interest and attention to each youth, remaining sensitive to the objective of supporting each youth in social, emotional, and intellectual developmentProvide comprehensive Case Management to ensure educational needs are beingMeet with youth to obtain education history and complete assessments as necessaryCollaborate with other Urban Peak staff and service providers to help youth accomplish education goal.Communicate and follow up with youth and staff on education goals to ensure progress, increase likelihood of educational goal completion, revise plans, and provide support and accountabilityProvide guidance to youth based on the principles of trauma informed care and positive youth developmentWork with team to market programming to youth, staff, and external partnersRecruit for and engage youth in programmingAct as a positive role model to further Urban Peak's goalsAttend all required training, staff meetings and client reviews, being prepared to address client issuesTransport youth on designated outings in Urban Peak vehicle as neededWork milieu shifts and provide support in other Urban Peak Programs with the goal of connecting with youth and encouraging entry into education programming PROFESSIONAL PERFORMANCE Adhere to all Personnel Policies and Procedures for the AgencyMaintain professional standards of performance, demeanor, and appearance at all times; act as a "role model" both at and away from the AgencyMaintain a creative, team-building approach to job performance and seek to bring a constructive, problem solving orientation to all tasksPerforms all tasks and responsibilities with attention to detail and in a complete and timely manner, complying with agency policies and standards and conforming to the scheduling requirements of the job and programMaintain an awareness of the agency's mission and work to promote the positive individual and social change goals it embodiesExercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of the clients; act with honesty and integrity in all aspects of Agency businessActively strive to upgrade professional skills through engaging in appropriate professional training and experienceActively strive to create and maintain a culturally sensitive and appropriate environment through communication and interaction that demonstrates respect for diversitySupport youth development and youth involvement in decision-making processes PHYSICAL REQUIREMENTS The person in this position must be able to remain in a stationary position, as well as move about in and out of the office; operate a computer and other office productivity machinery, such as copy machine and computer printer, etc.; and occasionally position self to reach under or behind a deskConstantly have manual and finger dexterity and eye-hand coordination.The person in this position frequently communicates with Clients who have inquiries. Must be able to exchange accurate information in these situations.Constantly operates department equipment, such as telephones, personal computers, adding machines, copiers, fax machines, etc. Position constantly has use of computer and phone.Constantly works with youth off-site at designated locations as needed.Must be able to move about and remain mobile up to 10 hours per day.Move, transport, position, put, install, or remove items weighing up to 50 pounds for various agency or event needs.COMPENSATION & BENEFITS All fully vaccinated (for COVID-19) new employees that can provide proof of vaccination by their third month of employment will receive a $150 gift card on their three (3) month anniversary.The salary for this position is 20.64per hour. Our benefits package includes: 1Our benefits package includes: 100% of base Medical and Dental plans provided by employer (buy-up plans available) ---Tele-health and Dispatch Health included in medical plan ---Vision Plan ---Accident Coverage ---Critical Care and Hospital Extended Stay Plans ---Flexible Spending Accounts (FSA) for Medical and Dependent Care ---Robust Employee Assistance Program ---Matching 403(b) Retirement Plan ---RTD Eco Pass ---10 Paid Holidays ---Paid Sick and 120 hours Vacation time starting ---Second language pay differential available ---Basic Life and AD provided by employer (buy-up plans available) ---Short-Term and Long-Term Disability provided by employer ---Fantastic work culture with room for growth through internal training and mentoring. TO APPLYPlease submit cover letter, resume, and the names and telephone numbers of three (3) professional and/or academic references to:Urban PeakATTN: Human Resources 2100 Stout StreetDenver, CO 80205Fax: (303) 295-6116Web site: attachments should be in Microsoft Word (.doc) or portal document format (.pdf). In the subject field of the email include the job number, job title, and your first and last name. (Example: 012345 - HR Specialist - Doe, Jane).This position will be filled as soon as a qualified candidate is identified. Due to limited staffing resources we are unable to respond to phone inquiries, including calls to check on the status of a submitted application.Applicants will only be contacted if selected for an interview. This job announcement is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Keywords: Urban Peak Denver, Denver , Education Case Manager, Education / Teaching , Denver, Colorado

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