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Waxing Salon Front Desk Receptionist (Lodo)

Company: Waxing the City
Location: Denver
Posted on: September 15, 2018

Job Description:

Waxing Salon Front Desk Receptionist (Lodo) SUMMARY: Waxing the City in Lodo is looking to hire a superstar Studio Coordinator that is passionate about client service, is a great teammate, and likes to have fun! We pay well, offer benefits (free waxing!), and have a great culture! If you re interested in the beauty industry, client service, and want growth opportunities, we d love to talk to you! Hours: 30 hours/week Location: 1664 Market Street, Denver, CO 80202 Compensation: $11-13/hour to start (depending on experience), and we give lots of quick raises for high performers! Waxing the City offers facial and body waxing services for both men and women. We re the best at what we do, and pride ourselves on delivering the best possible client experience for our clients, while having a lot of fun doing it! JOB DESCRIPTION AND RESPONSIBILITIES: The Studio Coordinator is the quarterback of the studio. That means helping clients check in/out, answering phones, becoming a ninja at our POS system, supporting our Cerologists, and making the studio hum, all while creating an environment of warmth and professionalism. This is a critical role within the studio! Here are some details of the job: Open and close the studio Greet clients when they arrive, make sure they feel comfortable, and answer any questions they have about services, products, and scheduling Check clients in and out through our POS system Answer phones and respond to subsequent inquiries and appointment bookings Call clients to confirm and reschedule appointments as needed Constant communication with our Cerologists about late clients, early clients, and other client issues Develop knowledge of waxing services and products available to give useful advice to clients and to sell them products Monitor and renew retail product inventory levels; ensure that front of studio (retail area) product displays are properly stocked, organized, and clean Maintain a clean and professional environment, including daily cleaning checklists and other cleaning duties as needed Support management with various operational tasks OUR VALUES: We pride ourselves not only on the quality of our service, but also our culture and our values. Every employee we hire must meet our values and exhibit these values in everything they do. Drum roll...here they are: RESPECT: We communicate and act respectfully to help each other and provide the best possible experience for our clients HONESTY: We always try to do the right thing by being honest and transparent, honoring our commitments, and owning our mistakes POSITIVITY: We try to see the best in each other and in our clients each day, and to approach challenges with a positive attitude EXCELLENCE: We strive to improve and be nothing short of amazing, wowing our clients and ourselves every day MINIMUM QUALIFICATIONS: Required: High school degree or equivalent Exceptional client service skills with a positive attitude Super nice Strong written and verbal skills Ability to multi-task in a fast-paced environment Strong teamwork skills Detail-oriented COMPENSATION AND BENEFITS: Hourly rate: $11-13/hour (depending on experience), with quick raises for high performers Health insurance for eligible employees Dental plan for eligible employees Paid time off for eligible employees Free waxing 40% off all retail products Associated topics: barber, beautician, braiders, colorist, dresser, embalm, hairstylist, lash, salon shampoo, shampoo

Keywords: Waxing the City, Denver , Waxing Salon Front Desk Receptionist (Lodo), Administration, Clerical , Denver, Colorado

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