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Office Specialist III

Company: Centura Health
Location: Denver
Posted on: March 12, 2018

Job Description:

St. Anthony Hospital is located in the western Denver suburb of Lakewood and is a Level I Trauma Center with four dedicated trauma rooms including the T-10 room, a dedicated field-to-surgery suite ready 24/7 for trauma surgeons and specially trained teams who provide life-saving care to the most severely ill and injured patients. St. Anthony proudly provides a full range of medical specialties and health care services to Denver and the surrounding region with a state-of-the-art medical campus. If you're looking to be part of a fast-paced environment where you can practice to the top of your profession in trauma, cardiology, stroke, neurosciences, breast imaging, cancer/oncology care, surgery and more, we encourage you to apply. In addition to a new campus, supportive team and faith-based mission, we're proud to be the recipient of numerous awards, certifications and accreditations from the American Heart Association; Chest Pain Center (CPC); American College of Cardiology; The Joint Commission's National Quality Approval; Healthgrades (for Stroke, Critical Care and Prostate Surgery Excellence); the Emergency Nurses Association Lantern Award; NAPBC Accreditation; American College of Radiology and many others. For more information about St. Anthony Hospital, visit ******************************

Job Description/Job Posting ID: ******

Recruiter Contact: Keegan Swihart - *************************

Clinic/Department: 8361 SAH OP PHYSICAL THERAPY


Schedule: Full Time

Shift: Days

Position Summary

Provide clerical/office support within an outpatient therapy clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, retrieval of medical information from internal and external systems and sources.

Education Requirements

- High School Diploma or GED


- Certified Coder preferred

Work Experience Requirements

- 2 year experience in outpatient clinic, physician office or health care setting
- 1 year experience with medical billing and coding
- Knowledge of medical terminology and medical insurance payers

Other Skills

- Attention to detail
- Critical thinking and problem solving

Position Duties (Essential Functions)


- Greet patients/caregivers and provide whatever assistance needed in a manner that reflects the high quality of services with the understanding that the provision of quality medical care requires active teamwork and professional conduct. Provide clerical/clinical information support to all areas of the center.
- Assist with the gathering and processing of all necessary information and data to complete all requirements in medical records, referral, billing, and any medical treatment purposes.
- Support the review of accuracy and update patient demographic information as needed or at least annually for each patient's medical record and in the appropriate computer systems.
- Answer and place telephone calls as they relate to job duties and/or retrieve on-line/voice messaging, email including: record, transmit and assume responsibility for all incoming telephone and email messages taking accurate messages from patients/caregivers for physicians and associates.


- Schedule and confirm patient appointments and revise appointments as needed.
- Maintain and report patient appointment accurately in the computer system to appropriate associates and administration.


- Assist in providing efficient services to patients/caregivers including: accurate documentation of new/return visits to- center/clinics - dates and times, awareness of the importance of the accuracy of the data on the visit encounter forms/superbills and all medical record documents.
- Timely return of medical records per provider's written direction and routing of medical records and encounter forms/superbills to designated areas by the end of the day.


- Maintain strong, current knowledge of CPT and ICD 9 coding.
- Maintain critical thinking skills and understanding of what should be present on a complete encounter form/superbill in order to submit a clean claim via the computer systems to payers.
- Ability to communicate with associates and physicians when encountering demographic and/or medical data that is incomplete or questionable.
- Strong data entry skills. Responsibilities may include data entry from patient encounters forms/superbills for patient charges in all computer systems.
- May be responsible for charge entry end of batch reconciliation and to maintain information for month end validation processes.
- Maintain basic knowledge of Medicare/Medicaid, managed care benefits and commercial insurance benefits, to assist patient questions.

Professional Growth

- Cross train to all clerical operations and be prepared to supplement/replace office specialist/associates work duties as assigned.
- Maintain knowledge of all centers office specialists' work assignments outside of regular daily work assignments.
- Maintain adequate level of supplies and maintain work and patients areas as necessary to facilitate clean, smooth operations.

* This job description is not intended to be an exhaustive list of all duties. Employee may perform other related duties as assigned.

Physical Requirements

Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally

Important notification to applicants as of Nov. 20, 2014: Effective Jan. 1, 2015, Centura Health will no longer hire tobacco users in Colorado and Kansas. The change to our policy does not apply to associates hired on or before Dec. 31, 2014. Centura Health is an Equal Opportunity Employer, M/F/D/V.


Job Reference #: *********A0

Job Status:

Date Posted: 3/8/2018

Pay Rate:

Recruiter and Available Location Information

11600 W. 2nd Pl., Denver, CO 80228

Keywords: Centura Health, Denver, Office Specialist III, Administration, Clerical, Denver, Colorado

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