Administrative Assistant III (Licensing Specialist) - Liquor/Tobacco
Company: Colorado State
Location: Denver
Posted on: May 16, 2022
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Job Description:
Administrative Assistant III (Licensing Specialist) -
Liquor/Tobacco
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(http://agency.governmentjobs.com/colorado/job_bulletin.cfm?jobID=3521484&sharedWindow=0)
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Administrative Assistant III (Licensing Specialist) -
Liquor/Tobacco
Salary
$44,052.00 - $53,340.00 Annually
Location
Lakewood, CO
Job Type
Full Time
Department
Department of Revenue
Job Number
TAA-02408-04.2022
Closing
5/4/2022 5:00 PM Mountain
+ Description
+ Benefits
+ Questions
Department Information
We serve all Colorado residents in their everyday lives. The
department is driven by our values of service, teamwork,
accountability, integrity, and respect. We support the Colorado
community as well as those that work here. We value the
contributions of every employee and encourage learning so our
employees can grow. We celebrate diversity, and together, support
an equitable and inclusive culture. We embrace our differences
because we believe this brings innovation to our work.
The Department of Revenue (http://www.colorado.gov/revenue) (DOR)
employs approximately 1,600 hard-working and dedicated employees
throughout Colorado. We can be seen performing functions as varied
as auditing and collecting taxes, issuing driver licenses and motor
vehicle titles, marketing lottery products, and regulating liquor,
gaming, horse racing, marijuana, and the auto industry in order to
assist the citizens of our state.
The Department of Revenue offers 10 paid holidays per year, paid
vacation and sick leave, BenefitHub program (discounted
merchandise, food and travel, etc.) employee wellness program
(https://dhr.colorado.gov/state-employees/employee-wellness-program)
and a great healthcare and retirement benefit package
(https://www.colorado.gov/dhr/benefits) .
CDOR Vision
To empower businesses and individuals through quality customer
service, innovation and collaboration.
CDOR Mission
To become a trusted partner to every Coloradan to help them
navigate the complexities of government so they can thrive.
CDOR Values
Description of Job
LIQUOR/TOBACCO ENFORCEMENT
Vision
To promote safe communities in the State of Colorado through
innovation, engagement, and
education.
Mission
To promote public safety, support economic growth, and the
responsible sale and consumption of
liquor and tobacco products, through the fair administration of
liquor and tobacco/nicotine laws.
The Liquor Enforcement Division (LED) provides services to liquor
license holders, stakeholders, tobacco retailers, and Colorado's
citizens. The Licensing Section processes applications for new and
transferred liquor licenses, permits, and applications for renewals
of liquor licenses. The Licensing Unit responds to stakeholder
inquiries, and acts as the primary point of contact for Local
Licensing Authorities in municipalities and counties throughout
Colorado. The licensing unit conducts application review, processes
deposits and is responsible for revenue reporting.
Primary Duties:
+ Application Review and Process Implementation - Reviews Liquor
and Beer license applications for compliance and completion,
reviews and approves applications for organizational or operational
changes, provides training and guidance on processes and
procedures, and works with local authorities to correct
deficiencies on applications.
+ Workflow and Processes - Coordinates workflow of applications,
monitors progress, maintains phone and email schedules, and reports
status updates and concerns.
+ Division Liaison - Acts as the first point of contact to the
Division for clerks, licensees, and the general public, provides
information via phone, email, written correspondence and in person,
and identifies issues to appropriate management.
+ Fee collection - Ensures proper accounting of fees, processes
transfer of funds, processes requests for refunds, and researches
any issues.
+ Reporting - Tracks workflow, reports statistics, maintains
spreadsheets, and maintains files and records ensuring completeness
and accuracy.
Minimum Qualifications, Substitutions, Conditions of Employment &
Appeal Rights
MINIMUM QUALIFICATIONS:
Education and Experience:
Three years of general clerical experience in an administrative or
office support role demonstrating high level decision making and
multitasking.
General clerical duties may include: the accurate and timely
completion and processing of
documents and information electronically; scheduling; accepting
reservations or accepting registrations; reception and intake;
record keeping and maintenance; meeting arrangements; document
creation, word processing; revising office procedures; compiling
and formatting the content for program materials such as annual
reports and newsletters; screening documents and supporting
information to determine eligibility, authenticity, or identity;
accounting for the unit's allotted funds by authorizing (signing)
operating expenditures.
NOTE: Retail, food service or call center customer service is not
in an office support environment and will not be given credit
toward the minimum requirements.
Substitutions:
College or university course work in Business or a similar
discipline may substitute for the
experience on a year for year basis.
Necessary Special Requirements:
Applicants must be able to successfully pass a background
investigation.
Preferred Qualifications:
+ Knowledge and experience processing liquor license applications
and renewals
+ Experience with the Mylo Licensing system and GenTax system
+ Possess a strong understanding of the Colorado Liquor Codes and
Rules
+ Exceptional interpersonal/customer service skills
+ Excellent written and communication skills
+ Strong ability to multi-task
+ Proven ability work independently and accept supervision
+ Proven success organizing and tracking workload
+ Attention to detail
+ Established proficiency in position-related office technologies,
especially Microsoft Office programs to include Word and Excel
DOR Required Skills and Competencies : Competencies required for
all DOR positions include good communications skills, interpersonal
and people management skills, the ability to multitask, the ability
to work with confidential information, the ability to work in
high-stress environments, and the demonstrated ability to assist
customers.
Conditions of Employment with the Colorado Department of Revenue
:
1. As a condition of employment with the Colorado Department of
Revenue, a requirement exists that all personnel timely file all
necessary Colorado Individual Income Tax (CIIT) returns and timely
pay tax obligations. As such, all employees must undergo a
pre-employment evaluation of their tax records/accounts to ensure
compliance with this policy.
2. Employees are in a position of public trust in the performance
of their job duties and must operate in a manner that maintains the
highest standards of honesty, integrity, and public confidence. All
job finalists require successful completion of a background
investigation and reference check prior to appointment. Background
checks may include national criminal, financial, traffic, civil,
education, and/or experience checks or any other checks related to
the job assignment. Fingerprint background checks and
pre-employment drug testing may also be required for some
positions.
3. Effective September 20, 2021, employees will be required to
attest to and verify whether or not they are fully vaccinated for
COVID-19. Employees who have not been fully vaccinated may be
required to submit to serial testing in the future. Upon hire, new
employees will have three (3) business days to provide attestation
to their status with proof of vaccination. Vaccinated employees
must provide proof of vaccination.
Note: Fully Vaccinated means two (2) weeks after a second dose in a
two-dose series of the COVID-19 vaccine, such as the Pfizer or
Moderna vaccine, or two (2) weeks after the single-dose vaccine,
such as Johnson & Johnson's Janssen vaccine, as defined by the most
recent State of Colorado's Public Health Order and current guidance
issued by the Colorado Department of Public Health &
Environment.
Applicant Checklist:
Only complete applications submitted on or before the closing date
for this announcement will be given consideration. Failure to
submit all required documents by the closing date of this
announcement may result in your application being rejected. For
assistance with the application process, please review the
following video provided by the Colorado Department of Personnel &
Administration "Applying for a Job with the State of Colorado"
.
Complete Applications must include the following documents:
1) A complete CDOR Application for Announced Vacancy (Submit online
using the link in this announcement)
2) A complete Supplemental Questionnaire (Submit online as part of
your application)
Minimum Qualifications and Comparative Analysis:
Part of, or the entire comparative analysis for this position, may
involve a review of the information submitted in the application
material, including the answers to the supplemental questions.
Therefore, it is paramount that in the experience portion of the
application, the applicant describes the extent to which they
possess the education, experience, competencies and background as
they relate to the duties outlined in the job announcement, as well
as the special and/or preferred qualifications.
+ List your employment history starting with the most recent job,
including part-time, temporary, and volunteer jobs. If more than
one job was held with a given organization, list each job held as a
separate period of employment.
+ Under "Duties," describe clearly the tasks you performed and the
nature of your supervisory, technical, or other responsibilities as
they relate to the job for which you are applying. Be complete and
specific in detailing of duties.
+ Information must be accurate, including dates of employment. If
it is found that information provided is falsified, you will not be
considered for a job with the State of Colorado and/or may be
removed from a job after hire.
+ Failure to include adequate information or follow instructions
may affect the applicant's score and/or prevent them from competing
in any subsequent measures used to arrive at a top group of
applicants.
+ Factors to be assessed are those outlined in the requirements,
competencies, and preferred qualifications.
+ Years will be expressed in terms of full-time equivalent service
with full-time workload equal to one (1) Full-Time Equivalent (FTE)
year. No more than 1.00 FTE year may be credited in any twelve (12)
month period. Positions working 40 hours or less per week will be
prorated (30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos
credit; 10 hrs/wk=0.25 FTE=3 mos credit)
The eligible list established from this posting may be used to fill
additional vacancies.
Email Address:
All correspondence regarding your status in the
selection/examination process will be conducted via email. Include
a working email address on your application; one that is checked
often as time sensitive correspondence such as exam information or
notification will take place via email. Please set up your e-mail
to accept messages from "state.co.us" and "info@governmentjobs.com"
addresses. It is your responsibility to ensure that your email will
accept these notices and/or review your junk mail and spam filtered
email.
Appeal Rights
If you receive notice that you have been eliminated from
consideration for the position, you may protest the action by
filing an appeal with the State Personnel Board/State Personnel
Director within 10 days from the date you receive notice of the
elimination.
Also, if you wish to challenge the selection and comparative
analysis process, you may file an appeal with the State Personnel
Board/State Personnel Director within 10 days from the receipt of
notice or knowledge of the action you are challenging.
Refer to Chapters 4 and 8 of the State Personnel Board Rules and
Personnel Director's Administrative Procedures, 4 CCR 801, for more
information about the appeals process. The State Personnel Board
Rules and Personnel Director's Administrative Procedures are
available at www.colorado.gov/spb .
A standard appeal form is available at: https://spb.colorado.gov/ .
If you appeal, your appeal must be submitted in writing on the
official appeal form, signed by you or your representative, and
received at the following address within 10 days of your receipt of
notice or knowledge of the action: Colorado State Personnel
Board/State Personnel Director, Attn: Appeals Processing, 1525
Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038.
Phone: 303-866-3300. The ten-day deadline and these appeal
procedures also apply to all charges of discrimination.
Supplemental Information
Equity, Diversity, and Inclusion Compliance
The State of Colorado believes that equity, diversity, and
inclusion drive our success, and we encourage candidates from all
identities, backgrounds, and abilities to apply. The State of
Colorado is an equal opportunity employer committed to building
inclusive, innovative work environments with employees who reflect
our communities and enthusiastically serve them. Therefore, in all
aspects of the employment process, we provide employment
opportunities to all qualified applicants without regard to race,
color, religion, sex, disability, age, sexual orientation, gender
identity or expression, pregnancy, medical condition related to
pregnancy, creed, ancestry, national origin, marital status,
genetic information, or military status (with preference given to
military veterans), or any other protected status in accordance
with applicable law.
The Colorado Department of Revenue is committed to the full
inclusion of all qualified individuals. As part of this commitment,
our agency will assist individuals who have a disability with any
reasonable accommodation requests related to employment, including
completing the application process, interviewing, completing any
pre-employment testing, participating in the employee selection
process, and/or to perform essential job functions where the
requested accommodation does not impose an undue hardship. If you
have a disability and require reasonable accommodation to ensure
you have a positive experience applying or interviewing for this
position, please direct your inquiries to our ADAAA Coordinator,
Jacqueline Brown-Tremble at
jacqueline.brown-tremble@state.co.us
The State of Colorado is an equal opportunity employer. We are
committed to building work environments that are inclusive and
reflect our communities and the diverse talents of all people. We
strongly encourage candidates from all backgrounds and abilities to
apply.
Keywords: Colorado State, Denver , Administrative Assistant III (Licensing Specialist) - Liquor/Tobacco, Administration, Clerical , Denver, Colorado
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