Client Care Receptionist - Aesthetic Services
Company: Ideal Image
Location: Englewood
Posted on: February 21, 2021
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Job Description:
OverviewIdeal Image is North America's #1 Skin, Face and Body
MedSpa for non-invasive aesthetic services that help you look and
feel your best. Our goal is to help our clients achieve life
changing results, whether it's getting rid of unwanted hair, to
prevent or address the signs of aging with healthier, more youthful
skin, or to improve your body shape. Being a part of the team gives
you the opportunity to watch our clients change their lives for the
better. All services are safe, effective, FDA cleared procedures
that are tested in our research and development
center.IDEAL1234ResponsibilitiesMeet and greet all incoming
clients. Ensure that the reception/front desk area and telephones
are being covered properly. Persuade clients to schedule a
complimentary consultation for treatment services in concert with
the Ideal Image sales process and in accordance with established
sales goals. Foster and nurture positive relationships with
clients. Ensure all procedures, practices, client interactions, and
environmental factors unequivocally promote and achieve a favorable
client experience.Essential functions include, but are not limited
to, the following:* Interacting with clients in a friendly and
professional manner.* Checking clients in and out of their
appointments, pulling charts and filing.* Answer phones and
schedule client appointments.* Master a basic understanding of each
service offering.* Upsell new areas/services to current clients in
order to hit individual monthly target.* Assist with local
marketing events as needed.* Act as liaison between face skin and
body specialists and treatment providers.* Collecting and handling
payments.* Confirmation and follow up calls.* Knowledge of
Salesforce (data entry, usage etc.)* Ordering office supplies.*
Assist with new clinic openings as needed.* Other duties as
assigned.Qualifications* High School Diploma/GED or Bachelor's
degree from an accredited institution. Successful sales experience
may be substituted for academic credential.* 1-2 years of customer
service experience, preferably in a spa or high-end retail
environment.* Ability to multi-task, use personal judgment, utilize
strong decision making, analytical and follow-up skills* Proficient
with personal computers and contemporary software applications (MS
Office Suite, Internet Explorer, etc.)* Compelling interpersonal
and communications skills (verbal and written), strong ability to
influence and build rapport* Strong guest service orientation*
Rapid learner with the ability to grasp concepts and protocols*
Must maintain a high attention to detail.WHY IDEAL
IMAGE?Compensation:* Competitive compensation and bonus
opportunities Comprehensive benefits:* Medical, dental, and vision
benefits, with Flexible Spending Accounts and Health Savings
Accounts * Employer-paid life insurance and short term disability
Paid time off:* Company paid holidays and vacation days Additional
benefits:* Discounted cosmetic services for employee, family, and
friends * Company-paid training * Cosmetic products discount *
Amazing company culture * And more! If you are interested in
joining a company that values its employees and encourages job
ownership in a supportive environment, please apply today! To learn
more about IDEAL IMAGE and our services please visit us at:
http://www.idealimage.com .* Please, no phone calls or walk-ins to
our center***OptionsApply for this job online ApplyShareEmail this
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Keywords: Ideal Image, Denver , Client Care Receptionist - Aesthetic Services, Administration, Clerical , Englewood, Colorado
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