Epic Systems Analyst - Professional Billing
Company: Highmark Health
Posted on: September 17, 2023
HM Health Solutions
Job Description :
This job is responsible for configuring, rolling out, and
supporting the assigned Epic application(s). Responsibilities
include business/systems analysis, requirements definition and
documentation, system design, and problem resolution. The analyst
communicates with system end-users to understand issues and
Plans, designs/builds, tests, implements, and supports the needs of
Analyzes and determines system requirements and specifications.
Performs and documents workflow analysis while evaluating user
experience. Supports and maintains environments or applications
using domain knowledge. Creates and maintains documentation and
training materials regarding the implementation of
Using knowledge of Epic, configures changes within the Epic
environments to provide standardized, comprehensive workflows.
Corrects issues, conducts routine maintenance, updates systems with
new functionality to meet the end user's needs, and implements new
technologies. Provides guidance and support to end-users to enhance
the use of Epic, and offers solutions to resolve end-user system
Contributes to and manages small to medium projects independently.
Updates stakeholders as appropriate on a timely basis regarding
progress on assigned tasks, projects, and issues.
Conducts problem-solving and root cause analysis to resolve routine
to moderately complex problems. Identifies solutions and completes
- 3 years of systems administration experience within one or more
- 3 years of experience in the healthcare industry
Ability to handle analysis, design, system configuration and
testing tasks at basic to moderate levels of complexity
Excellent customer service skills
Uses critical thinking skills for assigned tasks
Highly effective written and verbal communication and interpersonal
skills to establish working relationships that foster optimal
Strong organizational skills in managing priorities
Demonstrates knowledge of project management principles as they
relate to assigned tasks
- 2 years of relevant work experience in lieu of an Associate's
- Bachelor's degree in Computer Science, Information Systems,
Healthcare or relevant experience.
LICENSES or CERTIFICATIONS
- Epic Application Certification within 6 months.
Language (Other than English):
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Office- or Remote-based
Teaches / trains others
Travel from the office to various work sites or from
Works primarily out-of-the office selling products/services (sales
Physical work site required
Lifting: up to 10 pounds
Lifting: 10 to 25 pounds
Lifting: 25 to 50 pounds
Disclaimer: The job description has been designed to indicate the
general nature and essential duties and responsibilities of work
performed by employees within this job title. It may not contain a
comprehensive inventory of all duties, responsibilities, and
qualifications required of employees to do this job.
Compliance Requirement : This job adheres to the ethical and legal
standards and behavioral expectations as set forth in the code of
business conduct and company policies.
As a component of job responsibilities, employees may have access
to covered information, cardholder data, or other confidential
customer information that must be protected at all times. In
connection with this, all employees must comply with both the
Health Insurance Portability Accountability Act of 1996 (HIPAA) as
described in the Notice of Privacy Practices and Privacy Policies
and Procedures as well as all data security guidelines established
within the Company's Handbook of Privacy Policies and Practices and
Information Security Policy.
Furthermore, it is every employee's responsibility to comply with
the company's Code of Business Conduct. This includes but is not
limited to adherence to applicable federal and state laws, rules,
and regulations as well as company policies and training
Pay Range Minimum:
Pay Range Maximum:
Base pay is determined by a variety of factors including a
candidate's qualifications, experience, and expected contributions,
as well as internal peer equity, market, and business
considerations. The displayed salary range does not reflect any
geographic differential Highmark may apply for certain locations
based upon comparative markets.
Highmark Health and its affiliates prohibit discrimination against
qualified individuals based on their status as protected veterans
or individuals with disabilities, and prohibit discrimination
against all individuals based on their race, color, age, religion,
sex, national origin, sexual orientation/gender identity or any
other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to
employ and advance in employment individuals without regard to
race, color, age, religion, sex, national origin, sexual
orientation/gender identity, protected veteran status or
EEO is The Law
Equal Opportunity Employer Minorities/Women/Protected
Veterans/Disabled/Sexual Orientation/Gender Identity (
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you would like to contact us regarding the accessibility of our
website or need assistance completing the application process,
please contact number below.
For accommodation requests, please contact HR Services Online at
California Consumer Privacy Act Employees, Contractors, and
Req ID: J228982
Keywords: Highmark Health, Denver , Epic Systems Analyst - Professional Billing, Accounting, Auditing , Denver, Colorado
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