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Night Auditor

Company: The Curtis Hotel Denver
Location: Denver
Posted on: June 25, 2022

Job Description:

Why us?

Unique Perks!


- $500 Bonus (after 90-days)
- On-site Parking Benefits
- Hilton Hotel Rates Starting at $35/Night
- Free Gym Access
- EcoPass Transit Program
- Complimentary Employee Meal
- Employee Game Room/Lounge

The Curtis Hotel, a "Stay Happy, Work Happy!" aesthetic: Calling all dashboard drummers, hairbrush singers, and firefly chasers- Welcome to the Curtis Hotel! Our playful yet professional attitude is what we live by and surround ourselves with others that have the same outlook on life. We don't believe that we clock out of life when we come into work, but that work is an extension of our day-to-day. We are the simple, happy-go-lucky parts of childhood, delightfully tucked into a stunning, truly iconic hotel.

The Front Office Gist: Regardless of what the Sorting Hat says or whether you're a Jedi or a Sith, our Front Office team has the power to curate each guest's adventure. We pride ourselves on creating phenomenal experiences, leading to lasting memories. In all we do, we become the destination, instead of a stopping point on your journey. If you're ready to defy gravity, click your heels together and apply!

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities


-Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
-Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
-Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
-Balance and close all bank ticket codes, daily.
-Run night audit final after insuring all revenues are in balance nightly.
-Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
-Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
-Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
-Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
-Perform the duties of a Front Desk Clerk including express checkouts.

Keywords: The Curtis Hotel Denver, Denver , Night Auditor, Accounting, Auditing , Denver, Colorado

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