Night Auditor - Full Time - $250 Sign-on bonus
Posted on: May 5, 2021
This position is responsible for balancing and closing previous
business day and completing daily financial reports. This position
successfully manages person in charge duties during the overnight
shift, including showing sound judgment in making independent
decisions and ensuring security protocols are being followed.
Assists guests in a friendly, professional and timely manner, while
following CSM high standards of quality to ensure guest
satisfaction. Performs the manager-on-duty role during 3rd shift.
Anticipates and responds to guests in a friendly and positive
manner. Responsible for providing the highest level of service.
Process check-ins and check-outs, verify billing, create
reservations, and process special requests. Assists guests by
having knowledge of hotel property, local attractions, and hours of
operation of hotel outlets and services. Ability to work
independently or in a team in meeting guests needs, and actively
contributes to the efforts of other departments when necessary.
Understands and follows CSM guest service recovery program.
Accountable for accurately balancing all revenue sources and
completing daily financial reports. Process no-show reservations,
prepare financial reports for managerial review. Close the
financial day for the hotel. Follows proper selling techniques and
ensures strategies are utilized to maximize room revenues. Monitors
room availability, follows restrictions, and all booking policies
and procedures. Drives sales and maximizes revenue by up-selling
rooms and amenities. CSM procedures when handling cash and
processing financial transactions. Responsible for proper use of
all equipment and adheres to cost controls to reduce expenses and
waste. Produces required volume of work by planning, organizing and
prioritizing work duties. After completing financial tasks, works
on assigned additional projects, stocking supplies and assisting
other over-night staff as needed. Adheres to CSM general work rules
and department procedures. Attends all required department and
hotel meetings. Maintains a clean and safe work area in compliance
with CSM, brand, local, state and federal regulations. Follows all
CSM procedures for guest/associate incidents. Knowledgeable of
hotel emergency petencies/Skills Required: 2+ years prior guest
service experience required, preferably in a hospitality setting.
Prior night audit or accounting experience preferred. Excellent
computer knowledge and communication skills needed. Attention to
detail, customer focused and the ability to perform job duties in a
fast paced environment.The hourly rate for this position's minimum
is $14.13 per hour, and the maximum is $19.79 per hour.Education:
High school diploma or GED required. Physical Requirements: Ability
to lift, push and pull up to 75 pounds on an occasional basis.
Keywords: CSM, Denver , Night Auditor - Full Time - $250 Sign-on bonus, Accounting, Auditing , Englewood, Colorado
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