Customer Service Representative - Englewood, CO
Company: Lifeway Mobility
Location: Englewood
Posted on: April 19, 2024
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Job Description:
This is an hourly position with great opportunity for growth.--
--
Summary: The successful Customer Service Representative-- will be
able to manage customer requests via phone, email and
website.--
Knowledge of-- our products and services to serve the accessibility
needs of our customer base.-- Including ramps, stairlift, platform
lifts, barrier free bathrooms, patient lifts, residential
elevators, and durable medical equipment.
Key Objectives:
Responsible for assisting all customers over the phone, chat, and
email.----
Receiving and managing non customer phone calls and requests.
Documenting efficiently in-- CRM.
Entering Leads into our CRM and distributing them to the correct
person
Understand 3rd party financing programs and assist customers in
navigating the process.
Maintain our Customer Referral program including Before and After
job pictures and compliance documentation.
Office supply procurement
Assist with office training, coordinating in-services, meetings and
company events.
Work on any special projects on an as needed basis.
Serve all offices within the Rocky Mountain Region
Stay current with software systems and procedures.-- Attend
trainings and updates as requested.
Work with existing team to develop and maintain a positive work
environment.
Position will report to DVP.-- Work Monday - Friday 8 to 5 in
office.PI6d92ba8cf9ce-25660-34285571
Keywords: Lifeway Mobility, Denver , Customer Service Representative - Englewood, CO, Sales , Englewood, Colorado
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here to apply!
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