Case Manager-Elect Monitoring
Company: RECOVERY MONITORING SOLUTIONS CORPORATION
Location: Englewood
Posted on: April 24, 2024
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Job Description:
POSITION SUMMARY
The Case Manager, Electronic Monitoring, Community Corrections is
responsible for supervising clients referred for electronic home
monitoring. Completes installation of monitoring equipment for new
clients, monitors compliance using electronic equipment and on-site
checks to include breathalyzer testing and drug screen urinalysis.
Tracks data received from electronic device for compliance with
approved schedule, pre-trial orders, court orders, sanctions and
other agency referrals. Responsible and accountable for the
maintenance of assigned equipment to include cleaning, inventory,
ensuring proper functioning, and troubleshooting problems with the
equipment.
ESSENTIAL FUNCTIONS:
o Meets with clients, in office or at the location of referring
agency, to install and uninstall electronic home monitoring
equipment. Completes proper documentation to include data entry for
new client set-up. Provides overview of the home monitoring program
and reviews the rules of client compliance.
o Meets with clients weekly to review and approve the client's
daily schedule for upcoming week and ensures schedule follows all
policies and guidelines. Monitors and addresses alerts received
from electronic monitoring device to determine client compliance
and adherence to program guidelines. Provides notification and
documented report to probation officer or referring court in
instances of non-compliance.
o Creates appointments and sets schedules for regular client office
visits. Administers drug and alcohol testing as determined by the
client's program. Tests may include alcohol breathalyzers,
supervision and collection of same sex urine samples, oral swabs
and/or hair follicle collection using strict adherence to
collection and chain of custody protocol.
o > span class="normaltextrun"> equipment for proper
functioning, maintains accurate inventory of all assigned equipment
and requests new equipment as needed. Communicates with call center
to troubleshoot problems with monitoring equipment. Reports missing
inventory and files police reports as required.
o Updates physical and electronic files; ensures all relevant and
pertinent information is included. Maintains and monitors the
confidentiality of client records and administrative files.
o Works with court and court officials to write and update client
reports. Testifies in court when required.
o Collects supervision payments from clients, provides receipts and
completes daily deposits. Follows cash collection policy, ensures
accountability for all payments received and creates a balance
daily to identify and correct discrepancies.
o Complies with applicable regulations, laws, rules, procedures,
policies, standards and/or contractual requirements.
o Domestic U.S. travel may be required.
o Other duties as assigned
BASIC QUALIFICATIONS:
o High School diploma, GED certification or equivalent is
required
o Six (6) months of experience with community corrections,
electronic monitoring, corrections, probation or local courts is
preferred.
o Knowledge of the state judicial system is preferred.
o Proficiency with Microsoft Office (Word, Outlook and Excel)
preferred.
o Must possess excellent customer service and communication skills,
strong attention to detail and high level of organizational
skills.
o Demonstrate ability to complete pre-service and other training
programs as required.
o Valid driver's license is required.
KNOWLEDGE, SKILLS, ABILITIES
o Plan, organize and assign the work of others
o Apply policies, procedures, and best practices
o Create and maintain accurate records and reports
o Work within a team structure
o Bend, stoop, lift objects up to 10lbs., and maintain mobility
necessary to perform minimum functions associated with the
position
Benefits Include:
Medical
Dental
Vision
401K
Short Term Disability
Long Term Disability
Basic Life
Keywords: RECOVERY MONITORING SOLUTIONS CORPORATION, Denver , Case Manager-Elect Monitoring, Executive , Englewood, Colorado
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